Frequently asked questions

Usually when you receive bitcoins, you can't use them right away. As soon as transaction completed, data about this transaction goes into Bitcoin network in order to be registered in the block and become legitimate.
This process called confirmation of the transaction. We perform currency exchange after first confirmation.

Transaction usually takes somewhere between 1-20 minutes, excluding confirmation time(which we have no influence on, it's up to Bitcoin network)

Our reputation and Customer testimonials are guarantee of our honesty.

We have market based commission, usually it's around 0.5 - 1%